Frequently asked questions

At Ace Travel, we're dedicated to making your travel planning clear, enjoyable, and rewarding. We understand you might have questions about our unique approach and services. Below, you'll find answers to common inquiries, helping you understand how we provide exceptional travel experiences without extra costs to you.

Many travel agents charge a fee. Since you don't, how do you make money, and how does this benefit me as a traveler?

Resorts, cruise lines, airlines, and tour operators factor a commission (typically 10-20%) into their pricing structure, regardless of whether you book directly or through an agent. If you book directly on a cruise website, the cruise line keeps that commission. If you book with a travel agent, the cruise line pays that same commission to the agent. Therefore, using a travel agent does not cost you more; it simply means an agent receives the commission rather than the supplier keeping it. By using an agent, you get free, personalized planning, advocacy, and expertise, for which you are already paying.

I'm interested in a free itinerary. How does your unique process work to create a personalized trip for me, starting with those 'fun qualifying questions'?

In order to build your personalized free itinerary, I'll ask you some fun questions to figure out your unique travel style so that I can customize each day of your trip with best local destinations, places to get a quick lunch or an elegant dinner, and fun tips and tricks. No more cookie-cutter trips! You can ask for a daily itinerary or if you're more free-spirited like me, I can customize you a guide with all the information you'll need to make your trip a memorable one!

Who are your services best for? What types of travelers or vacations do you specialize in helping the most?

My services at Ace Travel are best for business travelers, luxury travelers, families, large groups, travelers who require special accommodations, first-time travelers, avid cruisers, Disney and other theme park lovers, and vacationers who want the best value! We specialize in making every journey perfect for you.

Besides booking my trip, what unique benefits or insider advice do you offer that I wouldn't get if I booked online myself?

I offer many unique benefits, perks, and insider knowledge and advice that you would not get if booking on your own. My affiliate agency WorldVia Travel Network has decades long relationships with all the suppliers in the industry, which gives me the ability to get these deals and extra perks for my clients. It's my pleasure to provide the best customer service, traveler tips and tricks, and insider information to all of my clients and make their vacations the most special and memorable moments in their entire lives!